The Rules of The Road

Acceptance of terms

By engaging LeadFindy ("LeadFindy", "we", "us") for services or by using our website at leadfindy.com, you ("Client", "you") agree to these Terms of Service. If you don't agree, don't use the services.

If you're entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Definitions

• Services — cold email outreach, lead list building, LinkedIn outreach, and related deliverables described on the Pilot, Growth, or Scale plan, or in a custom Statement of Work.
• Qualified Meeting — a meeting where the prospect matches the agreed ICP, expresses genuine buying interest, and attends the call.
• Client Materials — content, brand assets, ICP briefs, case studies, logos, and approvals you provide to LeadFindy.
• Deliverables — copy, lead lists, sender domains, campaigns, and reports we produce as part of the Services.

Services & scope

The exact scope of Services depends on the plan you've chosen — Pilot, Growth, Scale — or a custom proposal. Plan inclusions are documented on our pricing page and confirmed in writing at engagement start.

We commit to operate in good faith, with reasonable skill and care, and in line with industry standards for B2B outreach. Targets (e.g., "5–15 qualified meetings/month") are good-faith projections based on comparable client outcomes — not guarantees.

Client responsibilities

To deliver effectively, we need a few things from you:

• Attend the ICP workshop within 7 days of kickoff.
• Approve copy angles and lead lists within 48 hours of receipt.
• Provide a working calendar booking link, accurate offer details, and any case studies we may reference.
• Pay invoices on time per Section 5.
• Show up to qualified meetings booked on your calendar.
• Use the Services lawfully and within Acceptable Use (Section 10).

Delays caused by Client (e.g., not approving copy, missing calls) may shift launch dates and target outcomes accordingly.

Fees, billing & taxes

All fees are in USD unless otherwise agreed. Plan pricing:

• Pilot Program — $299 one-time, charged at engagement start.
• Growth Plan — $799/month, charged in advance, plus $25 per qualified meeting bonus billed in arrears.
• Scale Plan — $1,799/month, charged in advance, plus $40 per qualified meeting bonus billed in arrears.
• No setup fees on any plan.

Invoices are payable within 7 days of issue via Stripe (card or ACH). Overdue invoices may incur a late fee of 1.5% per month or the maximum allowed by law, whichever is lower. We may suspend Services for invoices unpaid 14+ days.

Fees are exclusive of taxes. You are responsible for sales tax, VAT, GST, or any equivalent applicable in your jurisdiction.

Performance bonus

The performance bonus on Growth and Scale plans is calculated and invoiced monthly in arrears. Only Qualified Meetings (per Section 2) trigger the bonus — no-shows, off-ICP responses, and "send me more info" replies are excluded.

You'll receive a monthly statement listing every booked meeting and the corresponding bonus calculation. Disputes must be raised within 14 days of the statement; otherwise the calculation stands.

Cancellation & termination

Growth and Scale plans are month-to-month. You may cancel anytime by writing to hello@leadfindy.com. Cancellation takes effect at the end of the current billing period — there are no penalties or severance.

The Pilot Program is one-time and not refundable once work begins (typically same-day as signing). If we haven't started work, you may cancel for a full refund.

We may terminate or suspend Services for cause if you breach these Terms, fail to pay invoices, violate Acceptable Use, or use the Services in ways that damage our reputation or sender infrastructure.

On termination, we will deliver a final report and, where requested, transfer ownership of any sender domains we registered for you (you cover any registrar transfer fees).

Intellectual property

Client Materials — anything you provide remains yours. By providing it, you grant us a non-exclusive, worldwide license to use it as needed to deliver the Services.

Deliverables — copy, lead lists, and campaign assets we create specifically for you become yours upon full payment, except for our underlying tools, methodologies, frameworks, and templates, which remain ours.

LeadFindy IP — our playbooks, copy frameworks, prompt libraries, and platform tooling are our intellectual property. You don't acquire any rights to them beyond using the Services.

Aggregate / anonymized data — we may use anonymized, aggregated metrics from Services to improve our products and benchmarks. We will never identify you in any external publication without your consent.

Confidentiality

Each party will treat the other's confidential information with the same care it uses for its own (and never less than reasonable care). Confidential information includes pricing, customer lists, business plans, ICP briefs, and any non-public technical or business information.

Confidential obligations survive termination for 3 years. Standard exclusions apply — public information, independently developed information, or information disclosed by a third party without a duty of confidentiality.

We are happy to sign your mutual NDA. We can also provide ours.

Acceptable use

You agree not to use the Services to:

• Send unlawful, deceptive, or fraudulent messages.
• Promote crypto pump-and-dumps, MLMs, adult content, illegal drugs, weapons, gambling, or regulated affiliate offers.
• Send to consumers (B2B only) or to recipients who have unsubscribed.
• Misrepresent your identity, company, or offer.
• Violate CAN-SPAM, GDPR, ePrivacy, CASL, PECR, or any applicable law in target geographies.
• Demand we send at volumes or speeds that risk our infrastructure or sender reputation.

We have full discretion to refuse, pause, or terminate work that we believe falls outside Acceptable Use.

Warranties & disclaimers

We warrant that we will deliver the Services with reasonable skill, care, and in accordance with industry best practices.

Except for the express warranty above, the Services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all other warranties — express, implied, or statutory — including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising out of or relating to these Terms or the Services.

Each party's total aggregate liability for any claim arising from these Terms is limited to the fees you paid LeadFindy in the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits liability for fraud, willful misconduct, or anything that cannot be excluded under applicable law.

Indemnification

You will indemnify, defend, and hold harmless LeadFindy from third-party claims arising from: (a) Client Materials you provide that infringe IP rights or violate law; (b) your products, services, or business operations; (c) your breach of these Terms or Acceptable Use.

We will indemnify, defend, and hold harmless you from third-party claims that our Services (excluding Client Materials) directly infringe a third party's IP rights, subject to the liability cap in Section 12.

Governing law & disputes

These Terms are governed by the laws of Delaware, USA, without regard to its conflict-of-laws principles.

Both parties will first attempt to resolve any dispute informally by emailing hello@leadfindy.com with a written description. If we can't resolve it within 30 days, the dispute will be settled through binding arbitration administered by JAMS, with the seat of arbitration in Delaware, USA.

Either party retains the right to seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights.

Changes to these terms

We may update these Terms as our practices, services, or legal obligations evolve. When we make material changes, we'll update the "Last updated" date at the top and notify active clients via email at least 14 days before the change takes effect.

Your continued use of LeadFindy after the effective date means you accept the revised Terms. If you don't accept, you may cancel under Section 7.

Contact

For questions, notices, or legal correspondence:

• General contact · hello@leadfindy.com
• Legal & contract notices · legal@leadfindy.com
• Billing · billing@leadfindy.com
• Web · leadfindy.com/contact-us

Notices sent by email are deemed received the next business day. Either party may update its notice address by emailing the other.